Quick Flash Support Center
Get help with your roofing app and flashing app questions. Our support team is ready to assist you with any technical issues or questions you may have.
Frequently Asked Questions
How do I install the Quick Flash roofing app on my device?
Our roofing app is available for both iOS and Android devices. Simply visit the App Store or Google Play Store, search for "Quick Flash Roofing App," and tap the Install button. For desktop users, visit our download page to get the latest version for Windows or macOS.
Can I use Quick Flash flashing app offline?
Yes, the core flashing design features of our app work offline. You can create and modify flashing designs without an internet connection. However, features like cloud syncing, ordering materials, and accessing shared projects require connectivity. Any changes made offline will automatically sync when you reconnect.
How do I recover my forgotten password?
To reset your password, visit the login screen and click on "Forgot Password." Enter your email address, and we'll send you a password reset link. For security reasons, this link expires after 24 hours. If you don't receive the email, please check your spam folder or contact our support team.
Can I share my flashing designs with my team?
Absolutely. Our roofing app includes powerful collaboration features. To share a design, open the project, tap the "Share" button, and enter your team members' email addresses. You can control permission levels, allowing team members to view only or edit your designs. For enterprise users, we offer advanced team management features.
How accurate are the material calculations in the app?
Our flashing app provides industry-leading accuracy in material calculations. The system accounts for factors like overlap requirements, wastage, and thermal expansion. For standard flashing designs, you can expect accuracy within 2-5%. For complex custom designs, we recommend adding a 10% buffer when ordering materials.
The app also includes options to adjust waste factors based on your preferences and experience.
Does the roofing app support custom materials and prices?
Yes, Quick Flash allows complete customization of materials and pricing. You can add your own materials, specify custom dimensions, and set your pricing structure. This feature is especially useful for contractors who have negotiated special pricing with suppliers or who work with unique materials not included in our standard database.
How do I update to the latest version of the app?
For mobile devices, updates are handled through the App Store or Google Play Store. You can enable automatic updates or manually check for updates in the store. For desktop versions, the app will notify you when updates are available, or you can check for updates in the Settings menu. We recommend always running the latest version to access new features and security improvements.
Is my data secure in the Quick Flash roofing app?
We take data security very seriously. All data is encrypted both in transit and at rest using industry-standard encryption protocols. We maintain regular backups, and your designs are stored redundantly across multiple secure servers. For enterprise customers, we offer additional security features including SSO integration, advanced permissions, and detailed access logs.
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